Thursday, December 30, 2010

Goodbye 2010 - We Knew You Were Coming

I remember years and years ago working on a “think exercise” project to describe what Social Security (my then employer) would look like in the impossibly far-away year of 2010. We created a planning document, a path-finder, if you will, to keep us moving toward the 2010 we had envisioned. It was hopelessly optimistic at the time: a vision of service on demand without the need to visit an office, citizens filling out applications online - in their robes and slippers if they wanted, and snow-bound seniors in remote areas talking to a representative using video conferencing. And what strikes me as strange today is that most of it is now reality.

Goodbye, 2010. It seems like only yesterday when you were far, far away.


Sharon Del Rosario said...

I've done similar predictions in the past, and it's eerie how many things we thought were so 'far out' really came true! Now we're embarking on that magical year 2011 when the first wave of Baby Boomers will turn 65. Look out world, here we come!

Nancy said...

You were so far ahead of your time!